Find answers to common questions about Viseyyon products and services.
General Questions
What is Viseyyon?
Viseyyon Technologies is an AI-powered enterprise solutions company offering 32+ products across DevOps, AI/ML, security, and industry-specific solutions. We help businesses automate processes, improve efficiency, and leverage cutting-edge AI technology.
How do I get started?
You can start by signing up for a free trial on any of our products. No credit card is required. Simply visit our Products page, select the product that fits your needs, and click "Start Free Trial" to begin.
Do you offer enterprise plans?
Yes! We offer custom enterprise plans with dedicated support, custom integrations, SLA guarantees, and volume discounts. Contact our sales team to discuss your requirements.
Pricing & Billing
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers for enterprise customers. All payments are processed securely through Stripe.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period. We don't offer refunds for partial months, but you won't be charged again after cancellation.
Do you offer discounts for startups or nonprofits?
Yes! We offer special pricing for qualified startups and registered nonprofits. Contact our sales team with documentation of your status to learn more about our discount programs.
Technical Questions
Is my data secure?
Absolutely. We implement enterprise-grade security including end-to-end encryption, SOC2 compliance, GDPR compliance, and regular security audits. Your data is stored in secure, redundant data centers with 99.99% uptime.
What integrations do you support?
We support 500+ integrations including JIRA, GitHub, GitLab, Slack, Microsoft Teams, Salesforce, HubSpot, and many more. Our IntegrateX product also allows you to build custom integrations with any API.
Do you provide API access?
Yes, all our products come with full API access. We provide comprehensive API documentation, SDKs for popular languages (Python, JavaScript, Go, Java), and dedicated API support for enterprise customers.
Support
How can I get help?
We offer multiple support channels: email support (support@viseyyon.com), live chat on our website, comprehensive documentation, and community forums. Enterprise customers also get dedicated account managers and priority support.
What are your support hours?
Standard support is available Monday-Friday, 9 AM - 6 PM IST. Enterprise customers have access to 24/7 support with guaranteed response times based on their SLA.
Still have questions?
Our team is here to help. Reach out and we'll get back to you within 24 hours.