Privacy Policy

At Viseyyon Technologies ("Viseyyon", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services").

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, company name, and job title when you create an account.
• Payment Information: Billing address and payment method details (processed by our payment providers).
• Communications: Information you provide when you contact us for support or inquiries.
• User Content: Data you upload or process through our Services, such as log files, code, and analysis results.

Information Collected Automatically

When you use our Services, we automatically collect:

• Usage Data: Features used, actions taken, and timestamps.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.
• Analytics Data: Aggregated data about how users interact with our Services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
• AI Processing: With our AI model providers (OpenAI, Anthropic, Google, Microsoft, xAI) to provide analysis services. This data is processed according to their respective data processing agreements.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you direct us to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee security training
• SOC 2 Type II certified infrastructure

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Request transfer of your data to another service.
• Objection: Object to processing of your personal information.
• Restriction: Request restriction of processing.

To exercise these rights, please contact us at privacy@viseyyon.com.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze traffic and usage patterns
• Deliver relevant content and advertising

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.

7. International Data Transfers

We operate globally and may transfer your information to countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Compliance with Privacy Shield principles (where applicable)

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@viseyyon.com
• Address: Viseyyon Technologies, Innovation Hub, Tech Park, Bangalore, India
• Data Protection Officer: dpo@viseyyon.com